FAQs
What sizes do you offer?
- We offer a range of sizes for both little girls and boys, ensuring a perfect fit for every age group. Sizes range from NB - 16Y
How can I track my order?
- Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this to monitor the status of your delivery.
What is your return policy?
- We accept returns within 7 days for store credit or exchange. Items must be unworn, undamaged, and accompanied by the receipt and tags. Please note that seasonal items are final sale.
What is the turnaround time for monograms?
- Custom monogramming orders typically take around 2 weeks. Embroidery turnaround depends on scope of project; could be shorter or longer than 2 weeks. Custom orders during Holidays can expect to be a longer turnaround time.
What are store hours & address?
- Monday - Closed
- Tuesday - Friday (10am-6pm)
- Saturday - (10am-4pm)
- Sunday - (10am-2pm)
- 3508 Severn Avenue, Metairie, LA 70002
How does in-store pickup work?
- Choose the in-store pickup option during checkout, and you will be notified via email once your order is ready for pick-up at our boutique.
What payment methods do you accept?
- We accept various payment methods, including credit/debit cards and other secure online payment options.
Can I change or cancel my order after placing it?
- Unfortunately, once an order is placed, it cannot be changed or canceled. Please review your order carefully before confirming your purchase. Please review our Shipping & Returns Policy.
How often do you restock items?
- We regularly update our inventory with new arrivals. Follow us on social media or subscribe to our newsletter to stay informed about restocks and the latest trends.
Do you offer international shipping?
- Currently, we only offer shipping within [your country/region]. We do not provide international shipping services at this time.
How can I contact customer support?
- For any inquiries or assistance, feel free to reach out to our customer support team via email at seauxkidsboutique@gmail.com or by calling 504-581-8444.